How To Use Business CCTV Systems Effectively

Closed-Circuit Television (CCTV) systems are becoming a critical security component at commercial premises. They act as a visual deterrent, making it less likely a business will be the victim of an opportunistic criminal, while giving a valuable early warning of a potential crime, as well as providing valuable evidence should one occur. To maximise the benefits of the business CCTV, there are certain rules, regulations, and licensing requirements that need to be considered.

What are the rules for CCTV in a business?

In the UK, there are specific rules and regulations that need to be complied with when installing and operating business CCTV.  The operation of CCTV is governed by regulations set out in the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

These set out that businesses must:

Provide notification

Employees, customers, and visitors should be notified that CCTV is operating on the premises. This will typically be done through clear, visible signage.

Define the purpose

The purpose of business CCTV should be set out and documented. This might include crime prevention or employee and customer safety. The proportionality of the CCTV system should be assessed to ascertain whether it exceeds its stated purpose, particularly if post-installation changes are made that broaden its scope.

Limited access

Access to any recorded footage should be strictly monitored with unauthorised access prevented. It’s also essential that any footage is stored securely.

Retained footage

Any retained footage should only be kept as long as necessary to fulfil the defined purpose of the CCTV system. Typically, this will be around 30 days, unless it’s specifically required for an investigation.


Do I need a licence to operate CCTV?

If you’re wondering whether you need a license, most business CCTV systems do not require a specific operating licence. If the business provides CCTV monitoring services to other organisations, such as a security firm, then a Security Industry Authority (SIA) licence is required. The SIA vets and regulates the private security industry, ensuring that operators meet specific standards and act ethically.

Do I need permission to install CCTV?

Explicit permission is generally not required to install business CCTV on commercial premises if the installation remains within the property boundaries, and significant alterations are not needed. Businesses do need to ensure that they comply with the relevant privacy laws. Planning permission may be required if the system is being installed at a listed building, or in properties in conservation areas.


How much does business CCTV cost?

The overall cost of business CCTV can vary considerably depending on the size of your premises, the number and type of cameras required, the complexity of the installation, and additional system components.

Protive Security & Surveillance can provide you with a comprehensive quote for business CCTV installation. Our expert team carefully design each CCTV system to meet your requirements and site specifications. When you choose Protive, you can be sure you’ll receive the latest, high-quality technology for the best protection possible.

Contact us to find out more