Whether it’s protecting your employees after hours, preventing theft, or responding to emergencies, our SIA-trained CCTV operators monitor your site through a secure connection, detecting and deterring criminal activity in real time.
Benefits of remote camera monitoring services
- Provides 24/7 protection all year
- Lower costs than manned security
- Real-time security threat detection and response
- Intruders deterred by live audio warnings
- Seamless integration with intruder alarms, fire systems, and access control
- Quick police escalation of verified incidents
What is remote CCTV monitoring?
Remote CCTV monitoring is the live transmission of video footage and event-based alerts from security cameras to a central monitoring station.
Trained operators then monitor the footage and respond in real time to any security threats by issuing voice warnings, activating alarms, or contacting emergency services.
Case study: After-hours car dealership
Car dealerships are prime targets for after-hours theft and vandalism due to high-value stock. With remote video surveillance monitoring:
- Motion is detected at the perimeter.
- A trained operator verifies the threat and issues a live audio warning.
- Floodlights and alarms are triggered to deter intruders.
- Police are alerted, and the intruders leave before any damage occurs.
Compared to traditional guards, remote video surveillance enables faster, safer, and more effective real-time intervention.
How remote CCTV and surveillance systems work
1. Cameras capture continuous footage
Cameras – whether fixed, PTZ (pan-tilt-zoom), or thermal – are recording footage 24/7, ensuring any suspicious activity or movement is picked up.
Intelligent analytics, such as advanced motion and intrusion detection supported by AI technology, can also help to identify genuine threats at this stage.
2. Video is sent to monitoring centre
When a camera detects unusual activity, live images are instantly transmitted via a secure internet connection to the remote monitoring station known as the Alarm Receiving Centre (ARC).
3. Trained operator reviews footage
An operator reviews the incident in real time at the ARC, verifies the cause of the alert, and quickly takes action where necessary.
With access to a comprehensive user dashboard, they’ll have real-time access to live footage, system status, and incident logs, ensuring full visibility and control.
4. An audio warning is issued, if needed
Many systems allow for live audio announcements via external speaker systems, enabling operators to deter intruders before a crime is committed.
5. Emergency services are notified
If required, operators will contact the police and the nominated keyholder immediately.
Why remote monitoring outperforms other surveillance solutions
A remote CCTV system provides 24/7 oversight, real-time threat response, and scalable protection, all at a fraction of the cost of on-site guards with the added benefit of safety and efficiency insights.
| Security solution | Definition | Benefits | Areas to consider |
| Alarm-only systems | A basic system which sends out an audible alarm and notification. |
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| On-site security guards | Trained on-site security guards monitor and respond to security threats. |
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| Remote CCTV monitoring | Security cameras live stream video footage to a central monitoring station manned by trained security professionals. |
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Tailored remote surveillance to fit your needs
Protive Security Group delivers tailored remote monitoring solutions, built on site-specific risk assessments to ensure comprehensive protection.
Construction sites
Active construction sites, with valuable tools and machinery, are prime targets for theft and trespassing. Real-time alerts and visual verification enable quick notification of authorities to reduce loss and damage.
Vacant properties
Unoccupied buildings face risks like break-ins, squatting, and arson. Remote CCTV monitoring provides continuous oversight and rapid response to unauthorised activity.
Retail units
Retail units, often targets for shoplifting and vandalism, benefit from remote CCTV with smart analytics to monitor behaviour and intrusions, creating a safer shopping environment.
Our work
We’ve worked on countless successful remote CCTV projects, including installing a remotely monitored CCTV system in Manchester’s Wardley Industrial Estate.
Contact us for customised remote CCTV monitoring services
Proudly serving the North West, including Manchester, Liverpool, and Warrington, our accredited team can install a customised remote video surveillance system that takes your security to the next level.
Give us a call today to learn more about how we can protect your property.
FAQs
What does remote CCTV monitoring involve?
Remote CCTV monitoring involves the live transmission of video footage and event-based alerts from security cameras to a central monitoring station, where trained security professionals can assess and respond to potential threats in real time.
How does remote monitoring differ from on-site security?
A remote CCTV system and service provide 24/7 protection at a fraction of the cost of employing physical guards, while still offering real-time intervention and escalation.
How are false alarms managed?
Remote CCTV monitoring reduces false alarms through AI-powered detection, human verification, and incident logging to fine-tune system accuracy.
What are the response times?
Remote CCTV video surveillance boasts some of the fastest response times – often within a matter of seconds.
How much does it cost?
The cost of remote CCTV monitoring depends on the number of cameras, level of monitoring required, and complexity of the site layout. Speak to our team for a tailored remote surveillance monitoring quote.
Is my data secure?
A reputable remote camera monitoring service provider ensures your data stays secure through advanced cybersecurity measures like encryption and secure networks.
All remote CCTV monitoring services from Protive Security Group are also conducted in full compliance with UK law and industry standards, including Security Industry Authority (SIA) licensing, the Data Protection Act (DPA), UK GDPR regulations, and the Surveillance Camera Code of Practice.
This ensures monitoring is carried out responsibly, transparently, and proportionately, with secure storage and controlled access to recorded footage.
Can operators intervene during a crime?
Yes. Operators can issue live audio warnings to deter intruders, and if the threat persists, they will notify the police and your keyholder immediately.
Will my system work outside of business hours?
Yes. Remote monitoring is especially valuable out-of-hours, ensuring your premises are always protected.
Can remote monitoring integrate with other security systems?
Absolutely. We can design systems that integrate CCTV with intruder alarms, access control, and fire alarms for a fully unified solution.
Are operators properly trained?
Yes. All Protive Security Group operators are Security Industry Authority (SIA)-certified, always ensuring professional and compliant monitoring.
